|After a year of unprecedented digitisation of services and business models due to the pandemic, the SAP Quality Awards for Customer Success returned to celebrate African enterprises’ efforts at adopting digital technologies and attaining Intelligent Enterprise capabilities.
Nazia Pillay, Head of Customer Success Office Africa at SAP, says: “The past 18 month period has been the single greatest accelerator of digital transformation, as organisations increase their investment in digital technologies to attain greater agility and improve their response to the disruption caused by the pandemic. The organisations recognised at this year’s SAP Quality Awards for Customer Success represent the very best in African enterprise excellence in adopting digital technologies for competitive advantage.”
The SAP Quality Awards, which has been held since 2005, recognises companies that have excelled in their use of SAP technologies to achieve key business outcomes. After a hiatus in 2020 due to the pandemic, the Quality Awards returned this year to recognise the outstanding achievements of 20 African enterprises from East, West and Southern Africa.
Entries were judged in four distinct categories, namely Rapid Time to Value, Business Transformation, S/4Move, and Public Cloud. Overall winners at this year’s awards include Lenmed, supported by implementation partner Gijima, who took top honours in the Rapid Time to Value category. Capitec Bank claimed the Business Transformation crown with support from SAP Services, while Dangote Cement won the S/4Move award. The Public Cloud category was won by retailer Shoprite Checkers, with support from SAP Services.